Informal handling feels faster until counsel asks for the file. A lightweight workflow beats heroic memory: intake → assign → investigate → close with dates.
#Intake once
Single portal or email alias creates a ticket with timestamps. Acknowledge receipt within one business day—silence reads as retaliation risk.
#Close with artifacts
Closure memo: allegations, scope, interviews, findings, corrective action, follow-up date. Store with role-based access; do not email conclusions.
#Related guides
Sources
- U.S. Equal Employment Opportunity Commission. Employers
- Society for Human Resource Management. Workplace Investigations
This article is operational education only—not legal advice. Work with qualified counsel for compliance, compensation, and termination decisions in your jurisdiction.