Stay Interview Guide and Script

Use a stay interview guide with a three-question script, manager training notes, theme aggregation, and close-the-loop template.

A stay interview guide should make retention conversations short, safe, and actionable. The best version is a three-question script, a manager note rule, and one quarterly fix.

#Guide content

  1. Manager intro language
  2. Three-question script
  3. What not to ask
  4. Note-taking rules
  5. Theme aggregation template
  6. Leadership review agenda
  7. "You said / we did" close-the-loop message

#Three-question script

  1. What makes you stay?
  2. What would make you consider leaving?
  3. What one change would improve your week?

Download the stay interview guide and aggregation worksheet.

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Frequently asked questions

What questions should a stay interview ask?
Ask what makes the employee stay, what would make them consider leaving, and what one change would improve their week.
How long should a stay interview be?
Twenty minutes is enough for most manager-led stay interviews.
How should stay interview results be shared?
Share aggregated themes and committed actions, not individual quotes in performance files.